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Catalyst Tea Company LLC

Privacy Policy

Last Updated: December 2025

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Catalyst Tea Company LLC (“we,” “us,” or “our”) operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

 

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party payment processors)

  • Communications, inquiries, and customer support messages

Non-Personal Information

  • IP address

  • Browser type and device information

  • Pages visited, session duration, and interaction data

  • Referring URLs and browsing behavior

 

2. How We Collect Information

We collect information when you:

  • Place an order or complete a transaction

  • Subscribe to email communications

  • Contact us through forms or email

  • Interact with our website through cookies and tracking technologies

We also collect information automatically through analytics and advertising tools.

 

3. Why We Collect Information

We collect personal and non-personal information for the following purposes:

  1. To provide and operate our website, products, and services

  2. To process transactions and deliver orders

  3. To provide customer support and respond to inquiries

  4. To send service-related communications and marketing messages (with consent where required)

  5. To analyze website performance and improve user experience

  6. To conduct advertising and remarketing campaigns

  7. To comply with legal and regulatory obligations

 

4. Legal Basis for Processing (GDPR)

Where applicable under GDPR, we process personal data based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests, such as marketing, analytics, and service improvement

 

5. How We Store, Use, and Share Information

Our website is hosted on the Wix.com platform. Wix provides the online infrastructure that allows us to sell our products and services. Your data may be stored through Wix’s data storage, databases, and general applications, secured behind firewalls.

Payments

All payments are processed through secure third-party payment gateways that comply with PCI-DSS standards. We do not store full credit card information.

Third-Party Services

We may share limited information with trusted third parties that help us operate our business, including:

  • Email marketing providers

  • Analytics providers (e.g., Google Analytics)

  • Advertising platforms (e.g., Meta/Facebook, Instagram)

These providers process data according to their own privacy policies.

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

  • Essential cookies: Required for website functionality

  • Analytics cookies: To understand website usage and performance

  • Marketing cookies: To deliver relevant advertisements and remarketing campaigns

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Third-party services used on this site may place their own cookies and use tracking technologies according to their own privacy policies.

 

7. Marketing Communications

If you subscribe to our email list or provide consent, we may send you promotional and marketing communications. You may opt out at any time by using the unsubscribe link in our emails or by contacting us directly.

 

8. Your Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used

  • Request deletion of your personal information

  • Opt out of the sale or sharing of personal information

Catalyst Tea Company LLC does not sell personal information.

You may exercise your rights by contacting us at:
hello@catalystteacompany.com

International Users (GDPR Rights)

Where applicable, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection authority.

 

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

 

11. Withdrawing Consent

If you no longer wish for us to process your data, please contact us at:
hello@catalystteacompany.com

 

12. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. The “Last Updated” date at the top of this page will reflect the most recent revision.

 

13. Contact Information

If you have questions about this Privacy Policy or wish to access, correct, amend, or delete your personal information, please contact:

Catalyst Tea Company LLC
hello@catalystteacompany.com

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